NTC

NTC provides value-added solutions for efficient call handling and seamless multi-channel customer contact management.

NTC provides value-added solutions for efficient call handling and seamless multi-channel customer contact management.
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Milestones
Founded in 2009
Investment year
2012
Investment stage
Investment status
Portfolio
Deal team
Ralf Wahlsten
NTC provides value-added solutions for efficient call handling and seamless multi-channel customer contact management.

NTC provides a modern solution to the widespread problem of outdated and fragmented call systems, which often cause missed contacts, excessive wait times, and limited visibility into operational performance. Their easy-to-use call management platform delivers detailed analytics on missed calls, callback success, and the effectiveness of sales and customer service teams. By eliminating queues and ensuring no customer interaction is overlooked, NTC enables businesses to increase revenue, improve customer satisfaction, and enhance retention.

News highlights

All news
6
min read

Why are we still building development teams like it’s 2020?

Twenty-five years ago, I could have written that same sentence and replaced “AI” with “the Web,” and forty years ago, “the personal computer.” This is not an article about needing to use Claude or other agentic AI tools; that is something you should be doing already. In this case, I’m talking about a fundamental restructuring of how software gets built and deployed.
9
min read

Portfolio spotlight: Dreamfold

Welcome to our portfolio spotlight series, where we highlight the teams behind some of the most ambitious technical companies. A company is only as strong as the people behind it, which is why we share the stories of the teams driving these disruptive innovations.
5
min read

What founders get wrong about speed and scale

Every founder faces the same question: how fast should you go? In conversation with our Venture Partner, Duleepa “Dups” Wijayawardhana, we explored why so many startups struggle to balance speed, quality and scale, and how to get it right (at least most of the time). As Dups puts it, for every rule there is an exception, and for every exception there is something to learn.
Ralf Wahlsten
Ralf Wahlsten
Chairman
Ralf Wahlsten
Ralf Wahlsten
Chairman
Other
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