NTC
NTC provides value-added solutions for efficient call handling and seamless multi-channel customer contact management.

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Milestones
Founded in 2009
Investment year
2012
Investment stage
Investment status
Portfolio
Deal team
Ralf Wahlsten
NTC provides a modern solution to the widespread problem of outdated and fragmented call systems, which often cause missed contacts, excessive wait times, and limited visibility into operational performance. Their easy-to-use call management platform delivers detailed analytics on missed calls, callback success, and the effectiveness of sales and customer service teams. By eliminating queues and ensuring no customer interaction is overlooked, NTC enables businesses to increase revenue, improve customer satisfaction, and enhance retention.